Delivery

Delivery and handling charges
When you add an item to your cart, shipping and handling charges will be calculated by weight and displayed for your order when you "update".   These charges are calculated according to a combination of factors including postage method (Regular or Express Post), weight, size and delivery location.  Purchasing several items at one time saves on postage charges so as you add items and update your cart the revised calculation will appear.  You will always be able to see your total shipping charges as you are shopping and before you submit your order.

Delivery
In most cases your parcel will be dispatched within 24 business hours of your payment being received and cleared, however, depending upon the delivery location and postage method selected, please allow approximately 3 to 7 business days for your parcel to arrive at an address within Australia.  If by chance there is a delay in dispatching your parcel we will contact you.

Your parcel will be delivered by Australia Post. 

Please note that whilst we take great care with packaging, the MiCBT Institute cannot be held liable for any loss, damage or discrepancies that occur during transit.

International delivery
We dispatch via Air Mail and Express Post International to most countries. Delivery and handling charges to these destinations will be calculated once you have selected your preferred postage method, advised your delivery destination and prior to submitting your order. 

Please note that only credit card payments in AUD will be accepted. Please allow 5 to 21 days for delivery of international parcels.